> ## Documentation Index
> Fetch the complete documentation index at: https://perfgrid.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Account credit

> See your credit balance, how credit is used on your invoices and where it came from.

Account credit is money your billing account holds with us. It is held without VAT, in your billing account's currency, and taken off an invoice before VAT is added.

For example, on an invoice of €100.00 before VAT with 21% VAT and €30.00 credit, VAT is worked out on €70.00 and you pay €84.70.

Credit comes from overpayments, credit notes that refund to your credit, PerfGrid, and [affiliate commission](https://perfgrid.com/docs/console/affiliates/affiliate-programme.md). You can't top it up yourself.

## See your balance

Click **Billing** in the sidebar. **Account credit** shows your **Balance**. You need the **View invoices** permission.

![Account credit with the Balance, View history and the Use credit on invoices automatically switch](https://mintcdn.com/perfgrid/rir3QY8n0k7qdkOi/images/console/billing/credit-account-credit.png?fit=max\&auto=format\&n=rir3QY8n0k7qdkOi\&q=85\&s=99557b6bac1e33a11774d98321a4d6c3)

## Use credit automatically

With **Use credit on invoices automatically** on, credit goes on your unpaid invoices by itself, oldest due date first. Changing the switch needs the **Manage billing details** permission.

> [!NOTE]
>
> If your billing account came from our old customer panel, automatic credit is off, as it was there. Switch it on, or use your credit on an invoice yourself.

## Use credit on an invoice

Open an unpaid invoice in your billing account's currency and click **Use credit**. Pay what is still due as usual. You need the **Pay invoices** permission.

![The Use your credit box on an invoice with the Use credit button](https://mintcdn.com/perfgrid/sWFJqnIUuIEWyOeE/images/console/billing/credit-use.png?fit=max\&auto=format\&n=sWFJqnIUuIEWyOeE\&q=85\&s=95421824590d48f823836751f7b0103c)

You can't take credit off an invoice yourself: contact support if you want to pay it another way.

## Read your credit history

Click **View history** under **Account credit**, or **More** > **Account credit** in the sidebar, to see every change and the **Balance** after it.

![The Credit page with the balance and a History of two entries](https://mintcdn.com/perfgrid/rir3QY8n0k7qdkOi/images/console/billing/credit-history.png?fit=max\&auto=format\&n=rir3QY8n0k7qdkOi\&q=85\&s=f1ebedf50d565b406dde403fcefe4cfd)

| Entry | Meaning |
| - | - |
| **Used on invoice** | Credit was taken off an invoice. |
| **Returned from invoice** | Credit came back from a cancelled invoice, for example. |
| **Overpayment** | You paid more than an invoice's total. |
| **Refund to credit** | A credit note refunded money to your credit. |
| **Returned by credit note** | A credit note gave back what you paid with credit. |
| **Adjusted by PerfGrid** | We added or removed credit. |
| **Currency change** | The balance was converted to your new currency. |
| **Affiliate commission** | Commission from the affiliate programme, or **Affiliate commission taken back** when reversed. |

## Related articles

* [Invoices](https://perfgrid.com/docs/console/billing/invoices.md)
* [Payment methods and auto-pay](https://perfgrid.com/docs/console/billing/payment-methods.md)
* [Affiliate programme](https://perfgrid.com/docs/console/affiliates/affiliate-programme.md)


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