> ## Documentation Index
> Fetch the complete documentation index at: https://perfgrid.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications

> Choose which emails you get about a billing account in the console, and see the emails we have sent.

On the **Notifications** page you choose which emails you get about a billing account, and see the emails we have sent about it. Your choices are your own and apply to one billing account. In the [console](https://console.perfgrid.com) sidebar, open **More** and click **Notifications**.

## Choose your emails

Under **Emails you receive**, tick the categories you want. Each change is saved straight away.

![Emails you receive with the Billing, Services, Domains, Security and Support tickets categories](https://mintcdn.com/perfgrid/sWFJqnIUuIEWyOeE/images/console/settings/notifications-emails.png?fit=max\&auto=format\&n=sWFJqnIUuIEWyOeE\&q=85\&s=337685c964b56f0b1585382ed67a1de3)

Each category needs a permission. Without it, the category is greyed out.

| Category | Permission you need |
| - | - |
| **Billing** | **View invoices** |
| **Services** | **View services** |
| **Domains** | **View domains** |
| **Security** | **Manage users** |
| **Support tickets** | **View support tickets** |

Until you change anything, your role decides: owners get **Services**, **Domains**, **Security** and **Support tickets**, technical members get **Services**, and other members get none.

> [!NOTE]
>
> Billing emails always go to the billing account's billing address as well, whatever the members choose. To send copies of invoices to someone without a login, such as your bookkeeper, add a copy recipient under [Billing details](https://perfgrid.com/docs/console/billing/billing-details.md).

Some emails don't depend on these choices, for example about your own login, an invitation to a billing account, or one of your [API tokens](https://perfgrid.com/docs/console/api/api-tokens.md) expiring soon. [Status page](https://perfgrid.com/docs/console/support/status-page.md) emails are chosen separately, once for your login: click **Choose status emails**.

## Sent emails

Under **Sent emails**, the page lists the emails we have sent about the billing account, newest first, with the address and whether it was delivered. You see the categories your permissions allow, and **Security** emails only when they were sent to you. We keep the list for 2 years.

![Sent emails list with invoices and service emails, each marked Delivered](https://mintcdn.com/perfgrid/sWFJqnIUuIEWyOeE/images/console/settings/notifications-sent.png?fit=max\&auto=format\&n=sWFJqnIUuIEWyOeE\&q=85\&s=21918cb05637a6cd1d868f8278cc3248)

If emails to an address bounce for good or are marked as spam, we only send that address invoices and important notices until an email to it is delivered again. When this happens to the billing address or a copy address, members with **Manage billing details** see **Some of your emails can't be delivered** at the top of the console: correct the address under [Billing details](https://perfgrid.com/docs/console/billing/billing-details.md).

## Related articles

* [Billing details](https://perfgrid.com/docs/console/billing/billing-details.md)
* [Status page](https://perfgrid.com/docs/console/support/status-page.md)
* [Users and permissions](https://perfgrid.com/docs/console/team/members-and-permissions.md)


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