Hosting plans include email, subject to this fair use policy.
Sending limits
We apply an undisclosed hourly limit on every hosting account. It exists mainly to limit abuse when an account is compromised or a script misbehaves and sends large volumes of mail.
You may not send more than 5,000 emails in any calendar month.
For most clients, these limits are high enough that normal use is unaffected. If you hit the limits, messages may fail with a delivery error.
Raising the hourly limit
In some cases we can raise the hourly limit (the monthly cap still applies). What we can offer depends heavily on the type of mail. We do not raise limits for automated sending streams—you should use a dedicated email service for that (see below).
Besides the hourly cap, we also enforce monthly fair use. Again, typical personal and business mail stays well within it; the monthly policy mainly affects heavy automated sending.
Hosting mail vs. bulk sending
We are a web host, not a bulk email provider. Our mail stack is not tuned for high volume, deliverability at scale, or sender economics for newsletters, heavy transactional traffic, or automation.
The service is meant for everyday email to people you work with and for light transactional mail (for example from a web shop), not for large-scale campaigns or automation.
Outgoing mail passes through MailChannels and interserver.net, which is billed per thousand messages. Keeping overall send volume low helps us avoid pushing web hosting prices up because of a small number of high-volume senders.
When to use a dedicated email provider
If you send automated mail, newsletters, or large amounts of transactional mail, use a dedicated sender such as:
- Postmark
- Amazon SES
- Mailjet
- SparkPost
- SendGrid
- Mailgun
- Mandrill / Mailchimp
- Mailcheap.co
- Sendinblue (Brevo)
- Elastic Email
- Pepipost
Some offer free monthly allowances; others charge per message or a small monthly fee depending on volume.
Custom arrangements
We can sometimes design a higher-volume setup for you, but it is often more expensive than using a specialist provider from the list above.
We focus on reliable hosting and solid delivery for normal email patterns, with filtering (including MailChannels) to reduce abuse—at a real per-message cost. For newsletters, automation, or large transactional streams, we recommend a specialized email provider. Last modified on June 4, 2026
