How do I connect over SSH? - PerfGrid knowledge base

Port

All shared hosting servers use a non-default SSH port to reduce automated brute-force noise. SSH listens on port 831. Username, hostname, and password depend on your product. Use the cPanel or Grid Hosting article so you get the credentials for that product.

cPanel

Connect with your cPanel username, server hostname, and cPanel password.

Grid Hosting

Connect with the main account username and password from when the account was provisioned.

Connect

# SSH
ssh -p831 -l username your-server-hostname

# SCP
scp -P831 ~/file.txt username@your-server-hostname:~/

# rsync
rsync -av -e 'ssh -p831' ~/file.txt username@your-server-hostname:~/

Replace username and your-server-hostname with your SSH username and server hostname. SFTP uses the same username, hostname, and port.

Last modified on September 15, 2026