Clients sometimes ask why we issue proforma invoices instead of a “final” invoice up front. Here is how that works for prepaid services.
We sell prepaid services. Every day we generate invoices for new orders and renewals, including many that may never be paid.
Each document is a proforma until payment lands. That way we do not run full accounting for services that are not renewed, we avoid credit notes when someone does not pay, and we do not pay VAT on services that were never paid—while keeping operations simple.
Many clients simply stop paying when they no longer want hosting; proforma billing matches that behavior. After you pay, you receive a proper commercial invoice for accounting.
No. A proforma has no accounting value on its own—it is closer to a quote or offer. You may choose not to pay it.
If you do not pay, prepaid services are suspended and then terminated when you opt out of renewing.
Yes. A written contract (for example a 12-month server lease with quarterly payments) is separate from the proforma. Missing a payment on the proforma can breach that agreement even though the invoice itself was non-binding.
Can I get a normal invoice before I pay?
No, in most cases you cannot.
Our billing system cannot issue proformas for some clients and final invoices for others. If your organization truly cannot pay a proforma, we may not be a fit—we work with individuals, SMBs, enterprises, and public bodies that can pay on that model.
Think of it like retail: you receive the fiscal invoice after you pay. Last modified on June 4, 2026
