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When you install or clone WordPress through our WordPress Installer, we may automatically deploy the FluentSMTP plugin depending on a few factors which are outlined below. You can also provision FluentSMTP and set From name and From email from WordPress Site Overview without opening WP-Admin. Use Reapply SMTP configuration on Overview if the site was restored and the mailbox password no longer matches.

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For new installations

When you opt to install WordPress using our WordPress Installer, we will automatically install the FluentSMTP plugin, and we will also automatically create an email account for the WordPress installation, as shown below:
WordPress automatic email account
To prevent sending errors, you cannot currently delete the automatically created email account as long as the WordPress installation is active. An option to delete the email account may be added in the future.

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When you clone a website

If you clone a website using our Clone Installation feature in the WordPress Installer, then we will perform a few checks to determine if we should deploy the SMTP plugin or not. If we detect an existing SMTP plugin on the website, we will not deploy the FluentSMTP plugin. If we detect FluentSMTP, we will perform an additional check to determine if the credentials were initially generated by us. If so, then we will create a new set of credentials for the cloned installation.

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For existing installations

Existing WordPress installations do not get FluentSMTP automatically. Open WordPress Site Overview and deploy SMTP from there, or install FluentSMTP yourself in WP-Admin. Overview can also reconfigure SMTP credentials after a restore, for example from Duplicator, when the old mailbox password no longer matches.

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Recommendations

Set the from email address and name. You can do that in Overview (From name and From email) or in WP-Admin as shown below.
1

Go to FluentSMTP

Go to FluentSMTP in the WordPress admin under Settings -> FluentSMTP.
FluentSMTP settings
2

Go to configure the SMTP Connection

First, head to the Settings tab, and then click the small edit icon for our SMTP connection.
FluentSMTP SMTP Connection settings
3

Change the From Email Address and Name

Change the From Email Address and Name to your desired values. We recommend e.g. noreply@yourdomain.com, support@yourdomain.com, info@yourdomain.com etc, and then your business name or domain name.
FluentSMTP SMTP Connection settings
4

Save the settings

Simply scroll down to the bottom of the page and click the Save Connection Settings button to save your changes.

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Detected plugins

We will detect the following plugins to determine if we should deploy the FluentSMTP plugin or not:
Last modified on September 7, 2026