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When you configure a branded sending domain in Klaviyo, you add a few DNS records. Klaviyo supports Dynamic Routing or Static Routing. Grid Hosting supports both Dynamic Routing (NS on a subdomain) and Static Routing (CNAME). This guide uses Dynamic Routing, which is the method Klaviyo recommends. Have the records from your Klaviyo dashboard ready before you start.
1

Log in

Log in to your hosting panel at hosting-panel.net.
2

Go to Domains

Click Domains in the top menu.
hosting-panel.net Domains page with DNS button
3

Open the DNS editor

Click DNS for the domain you want to update.
hosting-panel.net DNS editor
4

Add the NS records

Click Add new Record and add four NS records. This example uses send as the subdomain.Set Name to send, Type to NS, and Record to ns1.klaviyo.com through ns4.klaviyo.com.
DNS editor with four Klaviyo NS records for the send subdomain
Record names are relative to your domain. Use send, not send.example.com. If a banner suggests a shorter name, click Fix it.
5

Add the TXT record

Click Add new Record again. Set Type to TXT, Name to @, and paste the verification string into Record.
DNS editor with a Klaviyo site verification TXT record
klaviyo-site-verification=mxzdfGecUSaVZ4aY is an example. Copy the real verification string from your Klaviyo dashboard.
6

Save

Click Save zone changes. The Unsaved changes badge disappears when the zone is saved.
Last modified on September 7, 2026