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You change your cPanel password on the hosting service’s page in the console.
You need the Manage services permission, and the service must be Active. See Users and permissions.

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Change the password

1

Open the service

Log in to the console, click Services in the sidebar and click your cPanel hosting service.
2

Click Change password

In the cPanel section, click Change password. It is next to Open Webmail and Log in to cPanel.
3

Choose the new password

Type the new password in New password, and again in Confirm password.Or click Generate. The console fills in both fields with a strong password of 20 letters and digits, and shows it under Generated password. Click the copy button and keep the password somewhere safe. It isn’t shown again.
4

Save it

Click Change password. The console says The cPanel password was changed.

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Password requirements

The new password must:
  • Be at least 12 characters long.
  • Contain a letter.
  • Contain a number.
  • Not be in a known data breach.
The list under New password ticks off each requirement as you type. When you send the password, cPanel checks its strength too. If cPanel finds it too weak, the console says cPanel did not accept this password as strong enough. Choose a longer one, or generate one.

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Where the new password works

The cPanel password is the password for:
  • Logging in to cPanel with your cPanel username.
  • Connecting over SSH and SFTP. See How do I connect over SSH on cPanel?
  • The account’s main FTP login.
  • The account’s main MySQL user.
Email addresses, extra FTP accounts and database users you created in cPanel keep their own passwords. You change those in cPanel.
We don’t store your password, and the console never shows it again. You don’t need it to log in from the console: Log in to cPanel logs you in without it.

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Who is told about the change

We email the members of the billing account who get Security emails that the password was changed, by whom and when. The owner gets them by default. The email never contains the password. See Notifications. The change also shows on the billing account’s Activity page. See Activity log.

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If the password isn’t changed

  • Too many password changes. Please try again in 60 minutes. You can send 5 new passwords an hour. The message tells you how many minutes to wait.
  • The password could not be changed right now. Please try again in a moment. The server didn’t answer. Try again later.
  • There is no Change password button. The service isn’t active, or you don’t have the Manage services permission. Ask the owner of the billing account.
If you still can’t change it, contact us and our support team can set a new password for you.
Last modified on October 31, 2026