How do I connect over SSH on Grid Hosting? - PerfGrid knowledge base

Port

All shared hosting servers use a non-default SSH port to reduce automated brute-force noise. SSH listens on port 831.

Username and password

By default, the SSH username and password are the same as the account credentials you receive when the account is provisioned. The username is the main user shown under Account Information on the dashboard, for example c1234567. Extra FTP accounts cannot connect over SSH or SFTP.

Hostname

Use the hostname in Server on the dashboard, for example nlsh05.shared-infra.net. The SSH Access box on the SSH keys page shows the same value. You can also sign in with a key instead of a password. See SSH keys.

Connect

# SSH
ssh -p831 -l username your-server-hostname

# SCP
scp -P831 ~/file.txt username@your-server-hostname:~/

# rsync
rsync -av -e 'ssh -p831' ~/file.txt username@your-server-hostname:~/

Replace username and your-server-hostname with your SSH username and server hostname. SFTP uses the same username, hostname, and port. Example with a Grid Hosting main user:

ssh -p831 -l c1234567 nlsh05.shared-infra.net

Last modified on September 15, 2026