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An addon is an extra on a hosting service, such as WordPress security with Patchstack. It is billed with the service, on the same billing cycle and due date. Which addons a service can take depends on its plan. Adding an addon, or a higher quantity that costs more, needs the Place orders permission. A lower quantity or removing an addon needs Manage services. See Users and permissions.

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See a service’s addons

Open the service from Services in the sidebar. The Addons section lists the service’s options, such as a dedicated object cache, then the addons the service has, and under Available for this service the ones you can add, with their price per billing period excluding VAT. An addon that suits the service, such as Patchstack on an account with WordPress sites, can be shown at the top. To add or change an option, see Add or change an option.
Addons section with Patchstack offered at the top, the dedicated object cache not added, Extra backups active, and OpenSearch and RabbitMQ available to add

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Add an addon

1

Click Add

In the Addons section, click Add next to the addon.
2

Choose the quantity

For an addon you buy per site or per unit, set Quantity. Enter a Promo code if you have one. The panel shows what you pay now and per period after that.
Add an addon panel with WordPress security (Patchstack), a quantity of 1 and the amount to pay now
3

Pay

Click Continue to payment and pay the invoice. We set the addon up once it is paid.
The first payment covers the addon until the last day the service is paid for. After that, it renews with the service. An invoice that is still unpaid after 14 days is cancelled, and the addon with it.
After you add Patchstack, choose the WordPress sites it protects in the hosting panel. See Patchstack.

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Change the quantity

Click Change quantity next to the addon, set the new Quantity and click Continue to payment or Confirm. More takes effect once you pay for the rest of the paid period; fewer takes effect on the next due date. Raising the quantity needs Place orders, lowering it Manage services.

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Remove an addon

1

Click Remove

In the Addons section, click Remove next to the addon.
2

Choose when

Under When, choose At the end of the paid period or Immediately. See Cancel a service for what each means.
3

Remove it

Click Remove the addon.
Until the addon ends, you can click Withdraw the cancellation on the service’s page to keep it. When you cancel a hosting service, its addons end with it.
Last modified on November 3, 2026